Delivery Policy

At Morgan & Morgan, we strive to provide efficient and reliable delivery services to ensure a positive customer experience. This delivery policy outlines the terms and conditions governing the delivery of products to our valued customers.

1. Delivery Areas and Coverage

We cover all of UK mainland, including Channel Islands, Highlands, and Northern Ireland. Please note that deliveries to areas outside England, Scotland, or Wales may take 2-3 days to arrive.

2. Order Processing and Shipping

2.1 Order Processing Time: We process all orders on the same day of order placement, provided it is placed before our daily cut-off time, excluding weekends and public holidays.

2.2 Shipping Method: We will select the most appropriate shipping method based on the nature of the products and delivery location. Our standard shipping service ensures next-day delivery for orders within the UK mainland, subject to availability and unforeseen circumstances.

2.3 Tracking: You can track your order's progress in the "My Orders" section on our website or by contacting our support team.

3. Delivery Timeframe

3.1 Estimated Delivery Time: For orders within the UK mainland, we aim to deliver your order the next day after processing. However, please note that delivery times may vary depending on factors such as product availability, supplier availability, and unforeseen events.

3.2 Delivery Window: Orders will typically arrive between 8:00 AM and 3:00 PM, Monday to Friday. Please ensure that someone is available at the delivery address to sign for the order during this time.

4. Minimum Order and Small Order Charge

4.1 Minimum Order: We have a minimum order requirement of £50 for all purchases.

4.2 Small Order Charge: Orders below £50 will be subject to a small order charge of £4.99 to cover processing and handling costs.

5. Supplier Direct Orders

Some orders may be fulfilled directly by our suppliers. In such cases, delivery times and availability may be subject to change or delays based on supplier availability. We will communicate any significant changes or delays to you as soon as possible.

6. Customer Support

Our dedicated customer support team is available to assist you with any inquiries or concerns related to deliveries. Please contact us via 01269 842242 during our business hours.